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Shipping & Returns

Return Policy
You may return most new, unopened, unused items within 30 days of purchase date for a refund. (NO REFUNDS ON ANY ELECTRICAL COMPONENCE) 

Instructions:

-Contact us at info@primeausmarine.com within 2 days of receiving your order.

-We will issue you a "Return Authorization Number" (No returns will be accepted without an return authorization #)

-Buyers are responsible for ALL shipping costs. (*If you received an incorrect or defective item, contact us at info@primeausmarine.com)

-Item(s) must be returned within 7 days 

-Once the item has been returned, inspected and cleared, you can expect a refund within 3-5 business days (Shipping fees are non-refundable) Some items may be subject to a restocking fee of 20%-35%.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We ship Monday to Friday (Excluding Holidays) 

Any orders received prior to 10am EST will be shipped out that day.

We are currently shipping within Canada and to the United States.